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FAQ

How Do I Redeem an Access Code?

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How Do I Create a New User Account?

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How Do I Log-in to an Existing Account?

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How Do I Reset a Password?

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Video

How Do I Disable the Pop-Up Blocker from Internet Explorer?

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Video

How Do I Disable the Pop-Up Blocker from Firefox?

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Video

How Do I Install the Citrix Web Client?

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Video

How Do I Open the Virtual Lab?

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Video

How Do I Get My Keyboard to Work?

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Video

How Do I Create a Test File Using Notepad?

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Video

How Do I Take a Screenshot in Windows?

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How Do I Take a Screenshot in Macintosh?

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How Do I Search for Files in the Lab Environment?

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Video

How Do I Extend My Lab Session?

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How Do I Force Log-Out from my Account?

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